At Terre Bleu, we take great pride in our handcrafted products. If you have received an item you are dissatisfied with, please see our return policy below and email info@terrebleu.ca

RETURN POLICY FOR RETAIL AND ONLINE PURCHASES:

We do not offer returns or refunds, however we will exchange any product that is damaged or defective at the seller's discretion. No credit will be issued for returned items. Please ensure items show no signs of use.

Purchases may be exchanged up to 14 days from the purchase date in the original unopened packaging, at the customer's shipping expense.

Buyer is responsible for paying shipping costs for exchanging items. Shipping costs are non-refundable.

When shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. Terre Bleu does not guarantee that the item will be received.

Please email info@terrebleu.ca for exchanges.

To return your product, please mail to: 

Terre Bleu Lavender Farm
2501, Sideroad 25
Campbellville, Ontario
L0P 1B0

 

BECOME A FRIEND OF THE FARM

Friends of the Farm receive exclusive emails on occasion with news, special offers, invitations, discounts & more